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6. Do you provide technical support?

Answer

Yes. We encourage our customers in need of assistance to send e-mail to support@101register.us with questions or concerns about their web site or call our Support No. 1-888-398-4703. However, we provide technical support only, we cannot provide help with HTML syntax or CGI programming problems. Tech support is done 5 days a week.

	How long does it take to setup my account and domain name?
	Is my web-page accessible 24 hours a day, 7 days a week?
	Can I use my web-page for commercial purposes?
	What does ’Virtual Domain' mean?
	How do I transfer files to my web-page?
	Do you provide technical support?
	Can I have another domain names pointing to my domain?
	Can I setup a 3rd level domain? (e.g. http://mysub.mydomain.com)
	Can I get additional FTP, and POP3 accounts?
	Who registers domain names?
	What if I go over my traffic allowance?
	Can I get additional disk-space?
	Can I install my own CGI scripts?
	Can I use SSI (Server Side Includes)
	What type of E-MAIL accounts do I get with my hosting account?
	Can I register a foreign domain and host it with you?
	Do you support JAVA?
	Do you maintain backup of my data?
	Can you register a domain name for me?
	I already have web-page hosted elsewhere. Can I move here?
	What is the hardware you use?
	What is your connection to the internet?
	How long is it before my domain is up and running?
	What database access we offer?
	Do you offer a web server statistic ?

101 Internet Service
Rightway Gate Inc.
910 W. San Marcos Blvd #210
San Marcos, CA 92078

Phone: Toll Free US
1-888-398-4703
Phone: International
++1-760-736-3700
Fax: 1-760-736-3701

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	Copyright ©2005 By Rightway Gate Inc. The Smart Business Online Contact, Last Updated: Tuesday, February 27, 2007